Tuesday, September 18, 2007
Interpersonal Skills at work
Chapter 6 was really interesting beginning with the seven types of intelligences. I found myself going back in time and analyzing my previous life and work experiences and viewing some of them with the seven intels in mind. What I found was that working in retail sales really helped me grow my interpersonal intelligence. Working with people in a sales environment kind of forces you to put yourself in the customer's shoes, almost trying to hear what I am saying to them with their ears. This gave me a better understanding of what they might be thinking of the product/services I was offering to them. It was sort of an out-of-body experience; after years of perfecting my sales pitches, I could simply rattle it off (with style and persuasion of course) and at the same time have my mind jump into the customer's head to try to figure out how they were feeling about the product and possible sale. It became so routine-- almost like some of the artists disconnect from their bodies through passion for their work. I always felt there was more to intelligence than I.Q., an artistic approach in humanity.
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